Denials are the job, not an exception
Most billing shops submit and move on. We track every denial by reason code and fix the upstream cause, which is the only thing that lowers a denial rate permanently.
Why DyBilling
Submitting claims is easy. Collecting is the work.
Any billing service can push claims out the door. The difference shows up in what happens to the ones that come back — and in whether anyone tells you about it before you notice the shortfall yourself.
Industry benchmarks
18 minof provider staff time per claim status inquiry still handled by phone or portal instead of the electronic transactionCAQH Index Report, 2024
$20Bin annual administrative cost that could be avoided by moving manual transactions to electronic onesCAQH Index Report, 2024
You keep your own system
We work inside your practice management system. No migration, no new software for your staff to learn, and your data stays yours if you ever leave.
One named account manager
You get a person, not a ticket queue. They know your payer mix, your providers and your aging, and they are on your monthly review call.
HIPAA handled properly
Signed BAA, role-based access, audit logging, encrypted transfer and storage, and staff trained on PHI handling. Access is scoped to what billing actually needs.
Reporting without the fog
Collections, aging and denials in plain figures every week. If a number moves, you find out from us before you find it yourself.
No long lock-in
Month to month after the first term, with 30 days notice. We would rather earn the next month than trap you in a two-year contract.
Compliance and access
PHI is handled like PHI.
We sign a Business Associate Agreement before we touch a single record. Access to your practice management system is role-based and scoped to billing functions, and every account is tied to a named individual rather than a shared login.
Transfers are encrypted, storage is encrypted, and access is logged. Staff working your account complete HIPAA training and are bound by confidentiality terms. If you need our security documentation for your own compliance file, ask and we will send it.
One thing we ask of you: do not send patient information through the contact form or ordinary email. Once you are a client we set up a secure channel for anything containing PHI.
How onboarding runs
Two to four weeks, side by side.
Nothing is switched off until you have seen the comparison. If the parallel run does not convince you, you walk away having lost nothing but a few weeks of our time.
Free A/R review
Send an aging summary and a sample of denials. You get a written read on what is recoverable and what is leaking, at no cost.
Agreement and BAA
Scope, rate and a signed Business Associate Agreement. Read-only access to your practice management system, scoped to billing.
Parallel run
We bill alongside your current process for two to four weeks so you can compare submissions and collections before switching.
Full handoff
We take the full cycle plus the old A/R backlog. Weekly reporting starts, with a named account manager on the account.
Next step
Start with the free A/R review.
Send an aging summary and a handful of denials. You get a written read on what is recoverable — no fee, no obligation to sign anything.